Hi! I’m Carly
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I have been in the aesthetic retail space since 2005. I have held roles in marketing, promotions, makeup artist, Product Specialist, Retail Director, speaker, consultant, and contributed to research and development teams in product pipelines development.
I have extensive experience coaching patients to achieve their skin health goals. I begin by asking the right questions and carefully listening to their answers. Then, I explore all the information to grasp the vision of their skin health journey. Finally, I tailor a skincare regimen specifically designed to help the patient achieve their goals. I coupled this with exceptional customer service. I have consistently achieved remarkable patient outcomes, resulting in increased sales, referrals, and high repurchase rates.Â
I have had exceptional success with events, calls to action, promotions, subscriptions, patient retention, patient referrals, profit tracking, internal staff contests, accountability, strategic ordering, marketing, healthy win-win vendor partnerships, helping offices set goals and reach them.
Medical Retail is my passion. I have compiled decades of experience into these courses which include my Retail Planner©, my worksheets©, and my intake forms© for in-office use. For a fee, they can be customized with your logo and colors, or you can use them as is with my logo and colors. I am ready to share my passion and expertise with your business.Â
In "Master Your Skincare Consultation" you will learn how to transform patients' skin and help them achieve their skin goals while increasing sales and referrals.
Just starting retail in your practice? Already successful with your retail space? Retail Spaces vary at all levels. I have an exceptional track record of starting, growing, and building retail operations both in-office and online.
In the "Retail Planner" course you will learn how to ELEVATE your aesthetic retail business, achieve your financial goals, learn how to structure promotions, track and increase profit, create effective calls to action, implement efficient inventory practices, execute successful events, utilize bill.com PDF© trackers, and set and track goals effectively.
I am excited to have you here! Last year, Aesthetic Retail sales surpassed $30 billion, with the medical channel accounting for less than 10% of that!!! Let's revolutionize the beauty industry and guide consumers to rely on the expertise of professionals like us!!!